See the transaction
Follow the current order and payment status.
FINTACLOUD / FOR BUYERS
Buy with greater clarity
FINTACLOUD gives buyers a structured transaction record showing the seller, order details, amount, payment confirmation and delivery status. Payments are processed through integrated payment providers and are not held by FINTACLOUD pending delivery or inspection.
Before you pay
Know before you complete checkout
Before payment, you can review the seller, transaction details, amount and delivery context.
The order record helps you see what was agreed, what was paid, and the current order status after checkout.
After payment
Keep track after checkout
Follow fulfillment
Know when the seller begins fulfillment and shipping.
Track delivery
Monitor the order as it moves through delivery and status updates.
Report a problem
Use support and issue-reporting tools if something materially differs from the agreed transaction.
Transaction state
Know what comes next
PENDING_PAYMENTAwaiting confirmed payment.
FUNDS_SECUREDPayment confirmation recorded.
FULFILLMENT_IN_PROGRESSSeller fulfilling the order.
UNDER_INSPECTIONBuyer inspection or issue review active.
SETTLEMENT_PENDINGTransaction status awaiting settlement information.
FUNDS_RELEASEDCompleted.
What the buyer sees
Transaction visibility after payment
- Before payment: review the transaction and seller information.
- After payment: see provider confirmation and transaction status.
- During fulfillment: follow delivery and order progress.
- After delivery: use the order record and support workflow if there is an issue.
- If there is a problem: raise it through the available support and dispute tools.
- After resolution: see whether the transaction proceeds to refund, reversal or other applicable outcome.
Use the order record
Use the order record
If there is a problem, raise it through the transaction support workflow using the order information, evidence and payment status.