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FINTACLOUD

Social commerce

Connect with customers.
Turn interest into orders.

Build your storefront, share updates and connect with customers. Link each conversation to the right listing.

More ways to connect with customers

Use the tools already available on FINTACLOUD.

A merchant storefront

Give customers one place to explore your public business profile and published listings.

Community posts

Publish updates and link relevant listings so people can move from a post to the details.

Customer conversations

Answer questions through comments and available messaging tools before customers take their next step.

Shareable listing links

Share a public listing or post URL through the channels you use to reach customers.

From a conversation to the next step

A simple path, with the transaction details kept in the right place.

  1. Publish

    Prepare your storefront and listing, then post an update that gives people a reason to explore.

  2. Share & connect

    Share the link, respond to questions and help customers understand what you offer.

  3. Continue through the listing

    Customers review the details and use the available checkout, booking or request flow for that listing.

A comment, repost or message is not an order or payment confirmation. Follow the relevant transaction record for its status.

See the connection

A useful post leads somewhere useful.

Introduce a product in a community update, then link to the listing where customers can check the price, availability and fulfillment details.

For properties, services and projects, the next step may be an inquiry, appointment or project request.

Browse product listings
Illustrative example · no live offer
Example Home Store

A new everyday essential for your kitchen. Open the linked listing for details.

Linked product listing

Illustrative stainless steel kettle

Stainless steel kettle

Product details, availability and delivery options in one place.

Before you start sharing

Clear expectations for you and your customers.

Does FINTACLOUD automatically sync with social networks?

Sharing a link does not imply a direct integration with a social network. These tools do not automatically sync your social accounts, posts or messages with Facebook, Instagram, WhatsApp, LinkedIn or X.

Can customers buy directly from a comment or message?

Comments and messages help people connect. To transact, customers should open the relevant listing and follow its available checkout, booking or request process. Review the final details and terms before confirming.

What should I include in a merchant post?

Use an accurate description, relevant media and a link to the right published listing. Keep prices and availability current, respect other users and avoid posting private customer information.

How do I get started as a seller?

Create a seller account, prepare your storefront and publish an eligible listing. Use the available community publishing tools to introduce your business and respond to customers.

Learn about selling

Give your business a place to connect.

Explore Community or learn how to manage your storefront and listings.